Job Title: Product Engineer
Location: San Jose, California
Qualifications
Minimum BS degree or equivalent, relevant experience required in one of the
following fields: physics, mechanical/electrical/optical engineering,
computer science or related technical fields. Be able to learn quickly and
work with various technologies, including optics, mechanics, electronics
and software. Hands-on experience in designing, manufacturing, operation
and servicing sophisticated machinery, instrument or systems. Experience
with semiconductor capital equipment industry is highly desirable. Have
strong analytical and data analysis skills, as well as
troubleshooting/diagnostic capability. Excellent oral and written
communication skills. Ability to work effectively in multi-functional team.
Have some project management skills.
Background
NPI group operates in KLA-Tencor RAPID division, which provides most
comprehensive raticle and photomask inspection solution for advanced
reticle, IC development and production applications in semiconductor
industry. The product, normally priced more than $10 million each, is high
precision scientific/production equipment involving the most advanced
technology in areas of optics, mechanics, electronics and software. The
group focuses on product service by improving serviceability, interfacing
with multifunctional groups to make a smooth product transition from an
engineering prototype to a mature product.
Responsibilities
The product engineer works in NPI (new product introduction) group as the
central resource interfacing with design, process, manufacturing, test,
qualify, and marketing from product development to completion and
deployment. The position has three major responsibilities:
1.Design for serviceability (DFS)
- Involve DFS activities, including design of diagnostics, FRU (Field
Replaceable Unit) optimization, and serviceability and reliability improvement.
- Provide input for reliability and performance test plan for new product
during development phases.
- Work closely with engineering, attending design reviews to provide feedback.
- Develop expertise on one or more subsystems by hands-on working on
reliability test bench.
- Become system expert by involving in early system (Alpha, Beta)
integration and validation.
- Investigate reports of abnormal system behaviors by performing
experiments and analyzing system data.
2.Provide technical support to new or existing products
- Provide remote or on-site support to internal and external customers in
the operation, installation, upgrade, diagnosis, repair and application of
semiconductor reticle inspection systems, on assigned products and their
respective install base.
- Respond to situations where first-line tech support has failed to isolate
or fix problem in malfunction equipments or software, in the form of plans
of action or hands-on assistance.
- Report design, reliability and maintenance problems or bugs to design
engineering/software engineering.
- Help define training curriculum and provide training to technical
trainer, tech support engineer and customer support engineer on particular
products or subsystems.
- Create, review and approve to release service documents.
3. Manage new product releasing process
-Review/approve parts and software ECO (Engineering Change Order).
- Define and optimize spare part list and FRU list.
- Follow defined practices and policies of product releasing process and be
responsible for PLC (Product Life Cycle) deliverables.
Hongwei Zhou, MSME '98
Rapid Division, NPI (new product introduction)
KLA-Tencor Corporation
hongwei.zhou@kla-tencor.com
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