We are seeking an intern to work for 12 weeks in
the summer in the role of Researcher and Designer
in the Consumer-Centric Research division of the
Knowledge Discovery Group. This internship is
based in the Allstate Research & Planning Center
(ARPC) located in Menlo Park, CA.
Responsibilities/Key Activities:
This internship is ideal for the person who wants
to understand and be involved with all stages of
developing a new product or service. You will
assist the team with projects at various stages
of product development, from early-stage
needfinding to late-stage user testing and data analysis.
Depending on the timing of the internship, you
may participate in: needfinding research
(ethnographic, interviews, secondary); the
iterative steps of brainstorming and obtaining
user feedback; and/or the management of
large-scale product testing and
feedback. Responsibilities may include:
arranging and assisting in discussion groups;
brainstorming new concepts or improving on
existing ones; coordinating product distribution
to test users; and/or analyzing data from user
testing. Through it all, you must be an avid
observer and note-taker as well as a meticulous
and thorough project manager, capable of working
with a team to glean insights and customer needs
from our research – whether qualitative or quantitative in nature.
By the end of your internship, you should have
assisted in developing a potential new product or service idea (or two).
Qualifications
Skills/Experience:
* Graduate-level student with a concentration
in Product Design, Human Factors, Interaction
Design, Sociocultural Anthropology, Psychology, or the like.
* Previous work experience.
* Work or academic experience that
demonstrates familiarity with ethnographic research or needfinding.
* Work or academic experience that
demonstrates familiarity with handling data.
* Meticulous attention to detail in execution of a large project.
* Strong written and oral communication skills.
* Team player but able to work independently with minimum direction
* Proficiency with Microsoft Office (Excel, Word, PowerPoint).
* Ethnographic research and needfinding experience are a plus.
* Must be eligible to work in the U.S. on a
full-time basis. Allstate does not sponsor
individuals who are not already authorized to work in the United States.
Most important qualities for the candidate are:
§ curiosity: a desire to understand the
customer and why they make the decisions they do;
§ empathy: the ability to relate to the customer
and thus uncover their motivations and needs;
§ attention to detail: the capability to perform
any research systematically and accurately
§ creativity: the ability to take a list of
needs and insights and come up with 30 new ideas
§ strategic focus: the skill to understand the
big picture without getting mired in details
§ strong work ethic: the innate drive to do work extremely well
§ enthusiasm: a passion to understand people and
deliver better products and services to them
Please apply online at:
<
https://allstate.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=MEN00107>
https://allstate.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=MEN00107
If you have any questions or would like
additional information, please contact Chienlan
at <mailto:Chienlan.Hsu_at_allstate.com>Chienlan.Hsu_at_allstate.com.
- - - - - - - - - - - - - - - - - - -
Potential applicants should communicate directly
with the contact listed in the posting. Please
do not "reply" to the posting messages.
Job postings are archived at
http://design.stanford.edu/archive/
Note: The job postings distribution list
contains several distribution lists: Design grad
students, ME310 alumni, ME218 alumni, ME jobs
list, etc. Members of multiple lists will
receive multiple copies of postings. Please
excuse the duplication. Thank you.
Received on 2013-02-05 14:49:07